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Independent auto repair

Torque

The shop computer runs it. Nothing else has to.

A single-user workshop system installed directly on the shop's own machine. Work orders, parts, bay scheduling and customer history in one window — running from a local database file, with no accounts and no internet connection required.

LocalAdapted
Monthly cost
None

no seats, no subscription

Works offline
Always

no network calls at all

Backup
One file

copy it anywhere

What was going wrong

A two-bay shop running on a paper day-book and a whiteboard. Every cloud product they tried wanted a monthly fee per seat, an account for a person who does not use email, and a working connection in a building with concrete walls and bad reception.

What we built

Skip the cloud entirely. The whole system is one application on the shop's own computer, storing everything in a single SQLite file. It opens instantly, works during an outage, and can be backed up by copying one file to a USB stick. We installed it on site, imported the existing customer list, and sat with them through two real work orders before leaving.

What it looks like

The screens this build was designed around.

Work orders

Every job in the shop on one screen — vehicle, customer, what it is in for, and where it has got to.

Torque — Work Orders
No internet connection required. Everything on this screen is read fromshop.dbon this machine.

In the shop

5

Waiting on parts

2

1 arriving today

Ready for pickup

3

Open work orders

VehicleCustomerIn forBayStatus
2016 F-150D. RancourtBrakes, front1In progress
2019 CR-VS. OkonkwoTiming belt2Parts
2012 CivicJ. BélangerSafetyReady
2021 SilveradoM. LachanceOil, tire swapBooked

Bay schedule

The week across both bays. Drag a job to move it; the whiteboard it replaced never told you about next Thursday.

Torque — Bay Schedule
MonTueWedThuFriBay 1
F-150 brakes
Civic safety
Escape diag
Open
Bay 2
CR-V timing
Silverado tires
Open

Two bays, five days, one screen. The whiteboard this replaced could not tell you about next Thursday.

What it does

Who reaches for it, and when

The owner at the counter

Opens a work order while the customer is still describing the noise.

The tech in the bay

Adds parts and labour to the job on the same machine, no account required.

Month end

Copies one file to a USB stick and has a complete backup of the business.

What makes this one different

  1. The cloud was the wrong answer

    Concrete walls, bad reception and a per-seat price for a person who does not use email. Skipping the network entirely was the feature, not a compromise.

  2. Installed in person

    Set up on site with their real customer list imported, and two real work orders run through it before we left.

  3. Backup you can explain

    There is no export step and no vendor to ask. The whole system is a file, and copying files is something everybody already knows how to do.

Built with

What each piece is doing here — the people who read this section are usually the ones who would have to maintain it after us.

Want something like Torque?

It does not have to be your industry — the underlying problem is nearly always the same. Tell us how the work moves through your business and we will tell you what it would take.

Every project is quoted on its own. Turnaround starts at two weeks.